Return & Refund Policy
At Sally Perfumes, your satisfaction is our top priority. Because we stand behind the 100% authenticity of our products, we offer a transparent return process.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, unopened, and in the same pristine condition that you received it. Your item must be in the original, sealed cellophane packaging (where applicable) with all tags attached.
Refunds
Once we receive your item at our warehouse, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Return Shipping
You will be responsible for paying for your own shipping costs for returning your item unless the return is a result of our error (you received an incorrect or defective item). Shipping costs are non-refundable.
Contact Us
If you have any questions on how to return your item to us, contact us at sallyperfumes@gmail.com